Most systems begin with an on-site meeting to understand the client’s desires and needs. Our system designers take into account lighting, acoustical, and structural parameters before beginning the project design.
Our design staff and system engineers work directly with clients, contractors, and architects to provide system schematics, flow diagrams, rack elevations, and room layouts. The design staff can also work with clients to write specifications and scopes of work for projects that go to bid.
Our sales team is highly knowledgeable and maintains factory certifications to help clients specify and order equipment and materials. Our project managers oversee turn-key installations and training sessions to ensure all projects meet client expectations.
Our customer service and maintenance staff is prepared to assist clients with warranty issues, troubleshooting, and system repair for all levels of system complexity. Maintenance contracts can be purchased based upon the demands of a client and to ensure downtime is kept to a minimal. Maintenance contracts also help to extend the life span of the client’s investment.